Shipping Info

About Shipping

  1. How long for shipment?

Receiving time = processing time +shipping time.

1) Processing time:1-5 Days

2) Shipping time and freight:  

United States

 

 

 

Standard Shipping(8-15 Working days)  

$00.00 and up

Free  

USPS

Standard Shipping(7-10 Working days)

$00.00 and up

5.99

UPS, EMS

Expedited Shipping(3-7 Working Days)

$0.00 and up

$10.99

DHL, Fedex

Canada

 

 

 

Shipping Methods   

Order Amount  

Freight            

Carriers

Flat Rate Shipping(8-15 Working Days)

$0.00 and up

Free

Post office, USPS, Fedex, EMS and etc. 

Standard Shipping(6-10 Working days)

$0.00 – $42.00

$5.99 

UPS, EMS

Standard Shipping(6-10 Working days)

$42.01 and up

Free

UPS, EMS

Expedited Shipping(3-7 Working Days)

$0.00 and up

$10.00 

DHL, Fedex

Rest of world (241 countries):

 

 

 

Shipping Methods   

Order Amount  

Freight            

Carriers

Flat Rate Shipping(8-15 Working days)

$0.00 – $29.99

$5 

Post office, EMS and etc. 

Flat Rate Shipping(8-15 Working days)

$30.00 and up

Free

Post office, EMS and etc. 

Expedited Shipping(3-7 Working Days)

$0.00 and up

$10.00 

DHL

 

  1. Where is my order?

Your shipping confirmation will be received only when your items are fulfilled. Please leave your correct email box so that we could send you tracking number and website to check once your item is sent. Or customer can go to our homepage and click"Order lookup"  and enter e-mail & order number (only numbers) to see the order status by themselves. 

  1. Tips for shipping.

1) For delivering successfully, we suggest you leaving your correct email box and  mobile number during checkout process.

2) Unsuccessful delivery caused by blank mobile column can not be compensated. 

3) PO Boxes is not accepted if you choose express shipping . Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by Zraus.

4) Your order can be tracked in details only when it arrives in your country's facility. Especially for standard shipping, kindly allow 8-15 working days of shipment to your address, even possible " not found ". Thanks for your patience.

If you had any question, please contact our customer service: service@Zraus.com.

Since we have too many emails to deal with recently, your ticket may be replied in 24 hours(expect weekends). Thank you for your patience and understanding.