If you want to make a return after receiving your item, please contact us through firstname.lastname@example.org with an explicit subject on the email title, in which please inform us your order number, the problem of the item with some pictures.
We will reply you in 24 hours and offer the return address.
You need to offer the tracking number of the returned item
We have to announce it: we only give a refund because the quality issue within seven days of receipt of the item.
Take your refund when the package is received.